Refund policy

Due to the nature of our products and for hygiene and quality assurance reasons, we do not accept returns, exchanges, or cancellations once an order has been placed.

However, if your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at allthingspretty.team@gmail.com

Please include:

  • Your order number
  • Photos of the item and packaging

If approved, we’ll gladly offer a replacement or refund for the affected item.

Please note:

  • Minor variations in color or appearance may occur due to screen settings and product materials
  • Shipping delays caused by carriers are outside of our control

If you have any questions, feel free to contact us at [your email].

Thank you for supporting all things pretty